Warranty Policy

Thank you for shopping with [Your E-commerce Retail Brand]! We stand behind the quality of our products and offer the following warranty policy:

1. Warranty Coverage:

  • We provide a 1-year limited warranty against defects in materials and workmanship for all products purchased directly from www.getslunks.com.
  • This warranty is valid from the date of purchase and is non-transferable.

2. What's Covered:

  • Manufacturing defects in materials and workmanship under normal use.
  • Functional defects that impair the usability of the product.

3. What's Not Covered:

  • Damage resulting from misuse, abuse, or improper maintenance.
  • Accidental damage, including drops, spills, or submersion.
  • Unauthorized modifications or repairs.
  • Normal wear and tear.

4. Lost/Stolen/Damaged Orders without Purchase of Shipping Protection

  • If you are unable to purchase our low-cost shipping protection at checkout, we cannot promise any replacement order for lost, stolen, or damaged orders upon deliver
  • Please reach out to SLUNKS Customer Service for more information.

5. Claim Process:

  • To initiate a warranty claim, please contact our Customer Support team at SLUNKS Customer Service.
  • Provide proof of purchase (order number, receipt) and a clear description of the issue.
  • Provide images that clearly show the damages of SLUNKS product.
  • Our team will assess the claim and provide instructions on how to proceed.

6. Resolution Options:

  • Repair: We will repair the product or replace defective parts, depending on the nature of the issue.
  • Replacement: If the product cannot be repaired, we will replace it with an equivalent product.
  • Refund: In some cases, we may offer a refund at our discretion.

7. Shipping Costs:

  • Customers are responsible for shipping the product to us for warranty service.
  • We will cover return shipping costs for repaired or replaced items within continental US states.

8. Limitation of Liability:

  • Our liability is limited to the repair, replacement, or refund of the product as outlined in this warranty policy.
  • We are not liable for any incidental or consequential damages.

9. Legal Rights:

  • This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.

10. Contact Us:

  • If you have any questions about our warranty policy, please contact our Customer Support team at SLUNKS Customer Service.